One pipeline from application to owner approval
One employee record from first enquiry to signed contract. Tests, internal review and the owner decision sit on the same candidate, not in three tools and an inbox.
About the customer
Client B, a DG Shipping licensed crew manning agency based in Navi Mumbai
The customer is a premier crew manning company established in 2002, licensed for recruitment and placement, and focused on reefer container ships and refrigerated cargo vessels. It sources officers and ratings for owner principals, runs in-house assessment, and is accountable for a complete file before a seafarer is offered a ship. The desk handles multiple vessels and crew groups at once, and the owner expects to see who was tested, who was cleared and who was held back, without a chase through email.
Customer identity withheld at the operator's request. The operating profile is factual.
The problem
The recruitment cycle was a chain of spreadsheets, test scores in a separate folder, and approval notes in an inbox. Candidates sat in limbo between assessment, internal review and owner sign-off. Rejections were hard to reconstruct. There was no single tracker for sent to owner, approved or declined, and employee details were re-keyed when a contract was finally cut. Different vessels and groups used different templates, so the same rank on two ships did not follow the same path.
What was deployed
- Structured tests and assessments with a recorded outcome on the candidate file
- Internal approve or reject, then owner review, with a named status at every step
- Tracking of who was sent to the owner, what was decided, and when
- Employee record reused for contracts across vessels and crew groups
- Handoff into onboarding and document generation without re-keying
Customer impact
Published percentage claims are omitted where the customer has not released them. Impact is stated in operational terms.
One pipeline
Application, test, internal review and owner decision sit on the same candidate, not in three tools.
Owner in the loop
Approvals and rejections are tracked with a status the principal can follow without calling the agency.
Contracts from the file
Vessel and group specific contracts generate from the employee record already approved.
No second start
A cleared candidate moves into onboarding and voyage documents without a fresh data entry pass.
Start with a complimentary assessment
A working session against your fleet, flag mix and manning model. We map where you are today, where the record breaks, and what an honest roadmap looks like. No charge, and no obligation to go further.
What you leave with
- A map of where crew, wage and report data currently breaks
- Which module earns its place first, and why
- A staged roadmap with a proof of concept scoped to one area
- An indicative cost envelope before you commit anything
The product behind this study
Crew recruitment software for manning agencies: applications, assessments, internal approval and owner sign-off on one record that feeds onboarding without re-keying.